Good morning, George

Wednesday 8 July 2026 · West End, Negril
Latest report in · 8:12am
Today at The Cliff You're quiet today, 15% occupancy and 11 guests. The week's big one is the Kazzy wedding, which takes the whole property Friday to Sunday. Three sign-offs need you this morning. Everything operational, like tonight's allergy dinner, is already routed to the front desk and kitchen.

Needs you today

4 open
!
Confirm the lawn sequence for the Kazzy wedding
Two of the four BEOs give different lawn-prep deadlines. The Reception sheet says rake and manicure by 9 July, tent up on the 10th. The Ceremony sheet says mow by the morning of the 10th, without naming which lawn. Raised with Maintenance and Landscaping, one answer needed from you.
Sign off the Kazzy wedding setup
Full-property buyout Fri to Sun, 68 guests. Setup schedule ready for approval.
%
Approve the Grants' returning-guest rate
5th-stay regulars (115) asking for their usual rate on an August return.
$
Approve the Villa 2 AC repair quote
Flagged by maintenance ahead of next week's arrivals. $1,400.

On today

Tonight · Rock House dinner
Party of 8, 7pm · peanut allergy
3 arrivals
Palmer (birthday), Karjohn (anniversary), Okafor family (VIP villa)
2 VIPs in-house
Room 207 & Villa 4 · Expedia
2 departures
Settled · airport car booked
Pulled from this morning's reports, the availability forecast and overnight audit. Nothing re-keyed by hand.
The forward view
Reserved room nights · next 365 days
4,180nights
The forward book in one number, here is how the whole year ahead is filling.
44%of the year
of 9,490 sellable nights
from your forecast · 8–22 July

The next fifteen days, on the books

OccupancyWedding buyout
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
138 room nights on the books across the fifteen days, 35% average. The Kazzy wedding is a full-property buyout — all 26 rooms, 68 guests, 9–11 July — then a quiet spell before the book climbs back toward month-end. This is the forward view that never existed outside a PDF.

Fifteen days at a glance

8–22 Jul
Room nights on the books
138
Average occupancy
35%
Guest nights
367
Arrivals
46
Departures
42
Busiest
9–11 Jul
Ask the data

Shift Board

Day shift · Marlon C, Head Concierge · handover to evening at 16:00

In house tonight, with the recognition built in

3 arriving, 1 staying over · tap a guest for the full profile
DP
Devon Marsh & Naomi Palmer
Room 206 · 2 guests · 3 nights
Naomi's birthday during the stay (they're recently engaged). Room decorated. Suggest a cake and card on arrival.
Returning · 2nd stayBirthdayDecorated
K
Mr & Mrs Karjohn
Room 204 · 2 guests · 4 nights
Anniversary stay. Room decorated. Suggest sparkling wine on ice and a sunset table.
Returning · 3rd stayAnniversaryDecorated
H
Rebecca & Marcus Hale
Room 207 · 2 guests · Expedia VIP
Returning VIPs. Hold the cliffside cabana daily and set a late breakfast.
Returning · 4th stayVIPStaying over
O
The Okafor family
Villa 4 · Expedia VIP · family of 5
Villa VIPs with three children. Cots set, kids' welcome amenity, private chef booked Friday.
Returning · 2nd stayVIPArriving today

The day's board

Built from today's arrivals and requests. Add your own any time.
To do5
Confirm which lawn is mown Friday morning, and when the tent goes up
Maintenance & Landscaping · from 2 Kazzy BEOs
Final-check 206 before the birthday arrival
Housekeeping · from arrival
Sparkling wine on ice to 204 (anniversary)
F&B · from arrival
Confirm peanut-free menu — Rock House dinner, 7pm
Kitchen · allergy flag
Hold cliffside cabana for 207 (VIP)
Concierge · from recognition
In progress2
Airport car for 112 departure, 11:15
Front desk
Kazzy wedding setup schedule with events
Events · BEO live
Done2
204 & 206 decorated ✓
Housekeeping
VIP briefing to housekeeping ✓
Duty manager

Handover for the evening shift

207 & Villa 4 are VIP (Expedia). Cabana held, late breakfast set, private chef Friday confirmed.
206 & 204 arriving — birthday and anniversary. Both decorated, cake and sparkling wine to follow.
Rock House dinner, party of 8 at 7pm. Peanut-free menu confirmed with the kitchen.
Room 112 departs 11:15. Airport car booked.
Kazzy wedding this weekend. BEOs live, setup schedule with events.

Events & BEOs

Upcoming banquet events · tap a card for the running order
J&S
Jola & Sodiq — the Kazzy wedding
9–11 July · full-property buyout · 110 attending, 68 in house · 4 BEOs · Taneek James
BEO live
Two lawn deadlines, on two different sheets. The Reception BEO tells Maintenance to rake and manicure the North Lawn by 9 July, with Sound Illusion raising the tent on the 10th. The Ceremony BEO tells Landscaping to mow by the morning of the 10th and never says which lawn it means. No tent start time is given anywhere. Nobody reading one sheet can see the other.
Attending
110
exp · gtd · set
Sleeping here
68
all 26 rooms
Arriving off site
42
gate, parking, transfers
Friday 10 July · Welcome Event
by 5:00pm
Setup, Housekeeping & Maintenance
Cliff Pods cleared of lounge seating · walkways and platform free of dirt, algae and debris · 6 cocktail tables with cloths · PA system and microphone
6:30pm
Welcome Event · Cliff Bar / Terrace
110 guests · rum punch, Red Stripe, assorted juices and sodas. Anything outside this list is billed to the guest.
Saturday 11 July · Wedding day
5:00pm
Ceremony · Sunset Vow Space
Aisle and platform clear of algae. Infused water table with rock glasses and servers. Cold towels handed out and collected. Two glasses of champagne to the couple on recessional.
5:30pm
Cocktail Hour · Cliff Bar / Terrace
8 cocktail tables and cloths in place by 4:00pm · Beverage option 2
7:00pm
Reception · North Lawn
Jamaican buffet · pumpkin bisque, jerk chicken, coffee and cocoa crusted flat iron, escovitch snapper, rice and peas, sticky toffee pudding. Restrooms refreshed hourly.
11:00pm
Prepaid bar closes
Guests pay for their own drinks from 11pm. Reception runs to midnight.
Prep, before the doors open
0 of 0 complete
Thu 9 Jul · Maintenance
Fri 10 Jul · Grounds & production
Fri 10 Jul, by 5:00pm · Welcome Event
Sat 11 Jul, by 4:00pm · Cocktail hour
Sat 11 Jul · Ceremony & reception
Vendors on property
Jans Decor · décor Sound Illusion · production, tent 10 Jul Otis Photography Elite Media · video Makeup by Pet
Rock House private dinner
Tonight · 7:00pm · party of 8 (Tanae Edwards)
Peanut allergy
7:00pm
Reserved dinner, 8 covers
Birthday for Taneil · dessert with candle
Note
Tanae Edwards — peanut allergy.
Kitchen notified · allergen-free menu confirmed

The House FAQ

Answers the routine questions before they reach your door
Most asked this week
The house handles the routine
Common guest and staff questions are answered by The House FAQ, before they reach your door.
Only the things that truly need you get escalated. Everything else the house handles.
InView by InVelocity · custom operations prototype for The Cliff
Illustrative prototype for discussion. Built on The Cliff's own 3–22 July reports and availability forecast; the 90- and 365-day projections and some guest details are sample, not a live feed.
Room
Guest
Stay
Recognition & suggested touches
Notes
Prototype · sample data